Terms & Conditions
1. Introduction
Welcome to PAM (PTA Approved Mobiles). By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.
2. Product Condition & Certification
All devices sold by PAM are certified refurbished. Every product undergoes a rigorous 50-point inspection process to ensure functionality and quality. We provide accurate condition ratings (Mint, Excellent, Good) for all items.
3. PTA Approval Guarantee
We guarantee that all mobile devices sold on our platform are PTA Approved. We provide lifetime backup for PTA certification, ensuring your device remains legal and functional on all Pakistani networks.
4. Payment Methods
Note: We currently operate exclusively on a Cash on Delivery (COD) basis for all orders across Pakistan. This ensures customers can verify their package before making a payment.
5. Warranty & Replacement
We offer a 7-day replacement warranty for any technical defects found in the device. This warranty does not cover physical damage, water damage, or unauthorized modifications.
6. Shipping & Delivery
We offer free shipping across Pakistan. Delivery typically takes 2-4 business days depending on the location. Customers are required to provide accurate contact information for successful delivery.
7. Order via WhatsApp
To provide a personalized experience, we facilitate orders via WhatsApp. Our official representatives will guide you through the final steps of your purchase.
8. Governing Law
These terms are governed by the laws of the Islamic Republic of Pakistan.